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Your position: Home / Best Android TV Box
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Description
GetMax G12S Smart TV Box - GetMax G12S 2027 New Android TV Box - 8K Ultra HD Streaming Box with AI Voice Control, Screen Casting and Smart Home Entertainment
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Mini i8 2.4GHz Backlit Wireless Keyboard with Touchpad Mouse for Smart Android TV Box
▶ Free Gift: 8K HDMI 2.1 cable * 1 piece. (Save $19.99)
Ultra HD 8K HDMI 2.1 Cable – Perfect for Gaming, 8K TVs, Monitors & Home Theater, Devices
GetMax G12S – High Performance, Exceptional Value
➤ The new GetMax G12S combines powerful performance with an immersive big-screen entertainment experience. Designed for smooth streaming, live TV, movies, and on-demand content, it delivers fast, stable operation and stunning picture quality. Whether you're watching the latest blockbusters or your favorite TV shows, G12S transforms your living room into a premium home theater at an outstanding value.
GetMax G12S Smart TV Box | Powerful Hardware for Smooth 4K & 8K Streaming Entertainment
➤ GetMax G12S is built with a Quad-Core ARM Cortex-A53 processor and Mali-G31 MP2 GPU, delivering fast and responsive performance for everyday streaming. Running on Android 12, it features 2GB RAM, 16GB storage, dual-band Wi-Fi 6 (2.4GHz / 5.8GHz), Bluetooth 5.2, and Gigabit Ethernet for stable connectivity. With H.265 hardware decoding and support for up to 8K video playback, G12S ensures a smooth and immersive viewing experience for movies, live TV, and on-demand content.
GetMax G12S Android TV Box | Full Interface Connectivity with HDMI, Ethernet, USB & Optical Audio Support
➤ GetMax G12S Android TV Box offers a complete range of connectivity options designed to meet all home entertainment and multimedia setup needs. With a fully equipped interface layout, it ensures seamless integration with modern and traditional devices alike.
Featuring HDMI output for high-definition display, Gigabit Ethernet (RJ45) for stable wired internet, dual USB 2.0 ports for external devices, and TF card support for expandable storage, the G12S delivers maximum flexibility for everyday use. It also includes optical audio output for enhanced sound systems, AV support for older TVs, and DC power input for stable power delivery.
Whether you are connecting to a modern 4K TV, legacy display, or external audio system, GetMax G12S ensures smooth compatibility across all environments, making it a reliable hub for complete home entertainment setups.
GetMax G12S Android TV Box | Bluetooth 5.2 for Faster, Stable & Low-Latency Wireless Connections
➤ GetMax G12S Android TV Box is equipped with advanced Bluetooth 5.2 technology, delivering significantly improved wireless performance for modern home entertainment setups. With faster pairing and enhanced connection stability, it ensures seamless interaction between your devices.
Whether you are connecting Bluetooth remote controls, wireless headphones, speakers, keyboards, or other smart accessories, Bluetooth 5.2 provides lower latency and stronger anti-interference capability for a smoother user experience. This means more responsive control during navigation, and more immersive audio when watching movies or listening to music.
Designed for convenience and flexibility, GetMax G12S ensures a stable and efficient wireless environment, making your entertainment system more connected and easier to use in everyday life.
GetMax G12S Android TV Box | Dual-Band WiFi 6 for Faster, Smarter & More Stable 4K Streaming
➤ GetMax G12S Android TV Box is equipped with advanced dual-band WiFi 6 technology, supporting both 2.4GHz and 5.8GHz frequencies to deliver a faster, more stable, and highly efficient wireless connection. It is designed to enhance your home entertainment experience with smoother and more responsive performance.
Whether you are streaming 4K ultra-HD content, watching live TV, or downloading apps, WiFi 6 ensures reduced latency and improved network efficiency even in crowded or high-traffic environments. This allows for uninterrupted playback and consistent streaming quality across all usage scenarios.
With stronger signal performance and optimized wireless stability, GetMax G12S provides a seamless entertainment experience throughout your home, making it an ideal upgrade for modern smart living.
GetMax G12S Android TV Box | True Gigabit Ethernet Performance for Ultra-Fast, Buffer-Free Streaming
➤ GetMax G12S Android TV Box is equipped with a 1000Mbps Gigabit Ethernet port, delivering ultra-fast and highly stable wired network performance designed for demanding entertainment scenarios. It ensures consistent bandwidth and reliable connectivity for smooth high-speed data transmission.
With powerful hardware acceleration, the G12S supports seamless playback of high-bitrate 4K content and Blu-ray-quality videos, significantly reducing buffering and loading delays. Whether you are watching live TV, streaming movies, or accessing on-demand platforms, the experience remains smooth and highly responsive.
Built for performance-driven users, GetMax G12S provides a superior wired networking solution that outperforms standard TV boxes, delivering zero-waiting entertainment and a truly stable viewing experience.
GetMax G12S TV Box | Gigabit Ethernet 4K Streaming Performance Upgrade
➤ GetMax G12S is a high-end smart TV box designed for users who demand faster, more stable, and smoother home entertainment experiences. Equipped with a Gigabit Ethernet port, it delivers significantly improved network performance compared to traditional 100Mbps ports, ensuring stable 4K streaming without buffering or interruptions.
Whether you are watching ultra-HD 4K content, playing cloud-based games, or using multiple devices online at the same time, GetMax G12S provides lower latency and stronger bandwidth stability. Cloud gaming latency is reduced to under 10ms for a more responsive experience, while large file transfers become dramatically faster, completing in just minutes instead of hours.
With its powerful wired network capability, GetMax G12S eliminates congestion issues and ensures dedicated high-speed bandwidth for seamless playback and uninterrupted entertainment. It is the ideal upgrade for a next-generation smart home viewing experience.
GetMax G12S TV Box | 2GB RAM 16GB eMMC Android TV Box with ARM Cortex-A53 Processor
➤ GetMax G12S TV Box is built to deliver strong performance and reliable storage for modern home entertainment needs. Equipped with a 2GB RAM + 16GB eMMC storage combination, it ensures smooth multitasking, faster app loading, and stable system performance for daily streaming and media use.
Powered by a quad-core ARM Cortex-A53 processor, the GetMax G12S offers efficient computing performance with optimized power consumption, making it ideal for continuous 4K streaming, online apps, and smart TV functions. The balanced hardware configuration ensures responsive navigation and a smooth user experience even under heavy usage.
With its upgraded memory architecture and stable processing core, GetMax G12S provides a solid foundation for high-quality entertainment, combining speed, efficiency, and reliability in one compact TV box.
GetMax G12S Smart TV Box | AI Voice Search Android TV Box with Instant Response Control
➤ GetMax G12S brings a new level of convenience to home entertainment with its AI Smart Voice Search feature. With instant voice response and intelligent command recognition, users can easily search for content, open apps, and control the TV box without manual navigation, making the overall experience faster and more intuitive.
Simply speak your command, and the system responds in real time with smooth and accurate execution. Whether you are looking for movies, switching apps, or navigating the interface, the AI voice control ensures a seamless and hands-free operation experience.
Designed for modern smart living, GetMax G12S combines AI technology with a user-friendly interface to deliver effortless control and a smoother entertainment journey right from your sofa.
GetMax G12S Smart TV Box | One-Click Mobile Remote Control & Wireless File Transfer Android TV Box
➤ GetMax G12S enhances everyday smart TV usage with powerful one-click mobile remote control and seamless wireless connectivity. By connecting your smartphone and TV box, you can easily control navigation, apps, and media playback directly from your phone, making operation more intuitive and flexible.
In addition to remote control functionality, GetMax G12S also supports fast file and document transfer between mobile devices and the TV box. Whether it’s photos, videos, or documents, everything can be shared quickly and wirelessly without the need for cables or external storage devices.
Designed for convenience and smart living, GetMax G12S combines entertainment and productivity features into one compact device, delivering a smoother and more connected home experience.
GetMax G12S Android TV Box | Simple UI Smart TV Box for Easy Use by All Ages
➤ GetMax G12S Android TV Box is designed with a clean and intuitive user interface that makes home entertainment simple and accessible for everyone. Whether it’s children, adults, or elderly users, the streamlined UI ensures easy navigation with minimal learning curve, allowing users to start enjoying content right away.
With a well-organized layout and clear app structure, users can quickly access popular streaming platforms, apps, and settings without confusion. The smooth interface design improves usability and delivers a more comfortable viewing experience for everyday use.
Built for family-friendly entertainment, GetMax G12S combines powerful performance with a user-centered UI design, making it an ideal choice for households seeking a simple yet capable smart TV solution.
GetMax G12S 8K Ultra HD TV Box | Ultra HD 8K Decoding with High Bitrate Lossless Streaming Performance
➤ GetMax G12S 8K Ultra HD TV Box delivers next-generation visual performance with powerful 8K decoding capability, designed for users who demand the highest level of image quality. It supports ultra-high-resolution video playback with exceptional clarity, bringing every detail to life with stunning realism.
With advanced processing power, GetMax G12S ensures smooth handling of high-bitrate and lossless streaming content, reducing lag, buffering, and compression artifacts. Whether you are watching movies, streaming online content, or enjoying high-definition media libraries, the experience remains fluid and visually immersive.
Built for premium home entertainment, GetMax G12S combines cutting-edge decoding technology with stable performance, making it an ideal choice for users looking to upgrade to true ultra HD 8K viewing.
GetMax G12S Smart TV Box | Core Specifications Overview 8K Ultra HD Android TV Box with WiFi 6 and Gigabit Performance
➤ GetMax G12S Smart TV Box delivers a powerful combination of performance and connectivity, designed to elevate your home entertainment experience. Featuring 8K Ultra HD decoding capability, it brings ultra-clear visuals with exceptional detail and smooth playback for modern streaming content.
Built with 2GB DDR memory and 16GB eMMC storage, the system ensures stable multitasking and fast app response. Powered by a quad-core CPU (Cortex-A53) and efficient GPU, it provides reliable performance for everyday streaming, apps, and media playback.
For connectivity, GetMax G12S supports 1000Mbps Gigabit Ethernet, WiFi 6, and Bluetooth 5.2, ensuring ultra-fast and stable connections across all usage scenarios. It also supports Voice Remote Control for easier navigation and a more intuitive user experience.
With support for HEVC H.265 decoding, USB expansion, and Android 12 system optimization, GetMax G12S is a well-balanced smart TV box built for speed, clarity, and seamless entertainment in the modern home.
GetMax G12S Smart TV Box | DIY Personalized TV Desktop Experience for Customized Home Entertainment
➤ GetMax G12S Smart TV Box brings a new level of personalization to your home entertainment setup with its DIY TV desktop feature. Users can freely customize their home screen layout, creating a viewing space that matches their preferences, habits, and entertainment needs.
With flexible interface design and intuitive controls, you can easily arrange apps, shortcuts, and content categories to build your own unique TV desktop. Whether you prefer a clean minimalist layout or a media-rich dashboard, GetMax G12S adapts to your style effortlessly.
Designed for modern smart living, this feature transforms the traditional TV experience into a more interactive and personalized platform, giving every user full control over how they watch, browse, and enjoy content at home.
GetMax G12S Smart TV Box | Buy One Get Two Super Value Portable Android Cinema Experience
➤ GetMax G12S Smart TV Box delivers a powerful all-in-one entertainment solution that transforms your home into a personal cinema while also supporting portable Android smart experiences on the go. With its "Buy One Get Two" value concept, it enhances both home viewing and mobile entertainment flexibility.
Enjoy a giant-screen cinema experience at home with smooth streaming, rich movie content, and easy app access through the Android system. At the same time, the portable design concept allows you to take your smart entertainment anywhere, ensuring continuous access to your favorite content beyond the living room.
Combined with a dedicated mobile app for seamless control and content browsing, GetMax G12S makes it easy to switch between TV and smartphone usage, delivering a more connected, flexible, and modern entertainment lifestyle for everyday users.
GetMax G12S Streaming Box | Built-in Casting One-Tap Screen Mirroring for Easy Big Screen Fitness Experience
➤ GetMax G12S Streaming Box features advanced built-in casting technology, allowing users to connect their smartphone to the TV with just one tap. Whether for workouts, videos, or daily entertainment, you can easily mirror your mobile content to the big screen for a more immersive and comfortable viewing experience.
With stable wireless connectivity and high-definition transmission, every movement and detail is displayed smoothly and clearly on the TV. This makes it especially ideal for home fitness, online training, and interactive media use, helping users follow along more easily without screen limitations.
Designed for convenience and wide compatibility, GetMax G12S ensures fast connection across different devices and delivers a seamless casting experience, turning your living room into a personal fitness and entertainment space in seconds.
GetMax G12S Smart Remote Control | Air Mouse, Gesture Control & Backlit Keys 3-in-1 Intelligent TV Box Remote
➤ GetMax G12S Smart Remote Control delivers a next-generation interactive experience with multiple intelligent control modes, combining air mouse navigation, gesture control, and a backlit keyboard into one powerful 3-in-1 remote.
With air mouse functionality, users can move the cursor naturally and navigate the interface with precision, making operation faster and more intuitive than traditional button-only remotes. The built-in gesture control allows effortless wave-based navigation, providing a smoother and more modern way to interact with your TV box.
In addition, the smart backlit keys ensure clear visibility in low-light environments, making it easy to operate the device at night without turning on extra lights. Combined with Bluetooth connectivity and ergonomic design, GetMax G12S remote control offers a seamless, comfortable, and highly responsive smart TV experience for all users.
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Download Center
Download Center
Welcome to our official Download Center.
This page provides step-by-step instructions for downloading, installing, and updating applications on popular Android TV boxes, including EVPAD, Unblock Tech (UBOX), SviCloud, DIGIBox, and GetMax.
Whether you are setting up your TV box for the first time or updating apps, you’ll find the correct and safest download methods here.
EVPAD TV Box – App Download Guide:
Method 1: One-Click Download (Recommended)
Go to the EVPAD Home Screen
Use the remote control to enter: 6868
Apps will appear and can be downloaded with one click
Method 2: Website Download
For EVPAD 12P / 12S / 11P / 11S / 10P / 10S / 6P / 6S
Visit:
http://6868jx.net
http://6868jx.shop
For EVPAD 5S / 5P / 5Max / earlier models
Visit:
http://6868hx.com
Unblock Tech (UBOX) – App Download Guide:
Open the Chrome Browser on your TV box
Enter: ub6789.com
Select the correct app based on your model
UBStrawberry (Adult App)
Password: 1818
SviCloud TV Box – App Download Guide:
Open the ORZ App on your TV box
Enter: https://8989c.cc
Available Apps:
Yogurt TV – Live TV
WeFun – Karaoke
Cherry TV – Adult App (18+)
Password: 898989
DIGIBox – App Download Guide:
Method 1: App Store Download
Download the following apps directly from the App Store:
CAT TV+
CAT Live
CAT Asia
J-CAT VOD
CAT HOT
CAT HOT (Adult App)
Password: 686868
Method 2: Browser Download
Open the browser on your TV box
Enter: 6988c.cc
GetMax TV Box – App Download Guide:
Open the ORZ App
Enter: https://6966c.cc
Download Action TV for live TV viewing
App Update Instructions (All Android TV Boxes)
Automatic Update
Wait for the system to prompt for updates automatically
Manual Update
Uninstall the existing app
Re-download it from the App Store or the official download site
The latest version will be installed automatically
⚙️ Android System Update
Android system updates are pushed automatically
Manual system updates are temporarily unavailable
Please wait for the official update notification
After-Sales & Technical Support
If you purchased your TV box from another seller, please contact that seller first.
For software-related issues, you may contact the official technical support teams below.
Official Support Contacts
EVPAD:
Software Support (WhatsApp): +1 (418) 800-0830
Hardware Support (WhatsApp): +60 11-2851 1101
Unblock Tech:
WhatsApp: +66 62 274 3631
LINE: @unblock
SviCloud:
Software Support (WhatsApp): +1 213 397 6667
Hardware Support: Contact your seller or scan the QR code at the bottom of your TV box
DIGIBox / GetMax:
WhatsApp: +852 5795 4759
Or scan the WhatsApp QR code on the TV box homepage
For inquiries or assistance, feel free to contact us:
WhatsApp/Telegram/WeChat: +852-54359812
Email: sales@androidtvbox.com
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Channel List
Channel List
Our Android TV boxes provide access to a wide variety of live TV channels and on-demand content from different regions around the world. Channel availability may vary depending on the brand, model, system version, and app updates.
This page offers a general overview of the types of channels available. For a detailed and up-to-date channel list for a specific brand, please contact our support team directly.
What Types of Channels Are Available?
Depending on the TV box brand and installed applications, users may access:
International Live TV Channels
Including news, entertainment, movies, and general TV channels from multiple countries and regions.
Sports Channels
Covering popular events such as football, basketball, motorsports, golf, and other international sports.
Movie & Entertainment Channels
Featuring films, TV series, reality shows, and variety programs.
Kids & Family Channels
Cartoons, educational programs, and family-friendly entertainment.
News & Information Channels
Local and international news, business updates, and current affairs.
Language & Cultural Channels
Content in multiple languages, ideal for overseas viewers and multicultural households.
Important Notes About Channel Availability
Channel lists are subject to change without prior notice
Availability may differ by brand, model, region, and system version
Some channels may be temporarily unavailable due to maintenance or source updates
The TV box itself does not host or control channel content; all channels are provided through third-party applications
For these reasons, we do not publish fixed channel lists directly on the website.
Request a Detailed Channel List
If you would like to receive the full channel list for a specific brand (such as DIGIBox, EVPAD, UBox, GetMax, or SviCloud), please contact us directly. Our team will provide the most accurate and up-to-date information.
WhatsApp/Telegram/WeChat: +852-54359812
Email: sales@androidtvbox.com
When contacting us, please let us know:
The brand you are interested in
Your country or region
Any specific channels or content you are looking for
Need Help Choosing the Right TV Box?
If you're unsure which TV box best fits your needs, our team is happy to help. Based on your viewing preferences, language requirements, and location, we can recommend the most suitable model for you.
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Payment & Privacy
Payment & Privacy
We are committed to providing a secure, transparent, and convenient shopping experience for all customers. This page outlines our accepted payment methods, important payment details, and our approach to protecting your privacy.
This page explains the payment methods, security measures, and privacy protection policies used on our website. You’ll find detailed information about accepted payment options, important payment notes to avoid transaction failures, and how we safeguard your personal and financial data through secure payment gateways. Our goal is to ensure every customer enjoys a safe, transparent, and worry-free checkout experience.
Payment Methods
We make online shopping easy by supporting multiple trusted payment options through secure payment gateways.
Accepted Payment Methods:
Credit Cards:
VISA
MasterCard
American Express (AE)
JCB
China Payments:
WeChat Pay
Alipay
Cryptocurrency:
USDT (Tether)
All payments are processed through encrypted and reliable payment systems to ensure the safety of your transactions.
☑️ Payment Notes (Important)
To protect customers and prevent fraud, our payment system follows strict security rules:
1. Payment Attempt Limit
The system allows up to 3 payment attempts within 24 hours
If your payment fails twice, please contact our customer service by email for assistance and solutions
2. VPN Notice (VISA / MasterCard)
Customers using VISA or MasterCard are advised to turn off VPN when placing an order
A mismatch between your IP address and billing address may trigger bank risk controls and cause payment failure
3. Payment Failure – Fraud Suspicion / Payment Declined
If your VISA or MasterCard payment fails with:
“Fraud Suspicion”
“Payment Declined”
Please:
Call your bank to confirm and authorize the transaction
Retry the payment after authorization
4. JCB Payment – "Do Not Honor."
If your JCB payment fails with "Do Not Hono.r"
Call JCB to authorize the transaction
Or reply to our customer service confirming that the payment has been approved
Once confirmed, we will notify the bank to reprocess the payment, and it will be completed successfully.
Privacy & Payment Security
Your privacy and data security are our top priorities.
We do not store your credit card details
All payments are handled by secure, PCI-compliant payment gateways
Your personal information is used only for order processing, shipping, and customer support
We never sell, rent, or share your personal data with third parties
All credit card payments are transmitted via SSL-secured connections
Payments use 128-bit encryption
We do not store or access your credit card details
By shopping on our website, you can be confident that your personal and payment information is fully protected.
Need Help With Payment?
If you experience any payment issues or have questions:
Please contact our customer support team
We are always happy to help you complete your order safely and smoothly
For inquiries or assistance, feel free to contact us:
WhatsApp/Telegram/WeChat: +852-54359812
Email: sales@androidtvbox.com
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FAQ
FAQ
Welcome to our Android TV Box FAQ page. Here you’ll find detailed answers about authorized TV box brands such as EVPAD, Unblock Tech (UBOX), SviCloud, GetMax, and DIGIBox. We cover everything you need to know, including product features, channel availability, legality, payment security, shipping, customs duties, and after-sales warranty. If you’re looking for a trusted official distributor, fast worldwide shipping, and reliable customer support, this FAQ will help you make an informed purchase with confidence.
➥ About Our Store
Q. Are you an authorized seller of EVPAD, Unblock Tech, SviCloud, GetMax, and DIGIBox?
➤ Yes.
We are the official authorized distributor of EVPAD, Unblock Tech, SviCloud, GetMax, and DIGIBox.
You can shop with confidence knowing all products sold on our website are 100% authentic.
⚠️ Please note:
TV boxes sold by unknown or unofficial websites may be fake, unauthorized, locked, or unsupported, and usually do not include an official warranty or after-sales service.
Q. Where is your company located?
➤ Our company was founded in 2014 and is based in Hong Kong, China.
We focus on providing high-quality Android TV boxes for global customers, offering leading brands such as EVPAD, Unblock Tech, SviCloud, GetMax, and DIGIBox.
➥ About Products
Q. What are the main features of your Android TV boxes?
➤ All our Android TV boxes offer:
✅ No monthly fees, no subscriptions – Pay once, use forever
✅ 2,000+ worldwide HD live TV channels
✅ 200,000+ movies & TV shows (VOD)
✅ Live sports + 7-day playback
✅ Exclusive Kids Zone – safe and family-friendly
✅ Karaoke support – sing unlimited songs
✅ Cut cable TV costs and save money every day
Q. What's the difference between EVPAD, Unblock Tech, SviCloud, GetMax, and DIGIBox?
➤ EVPAD / Unblock Tech / SviCloud / GetMax
Popular global Android TV box brands:
Suitable for users who want Chinese, Hong Kong, Taiwan, Korean, Japanese, US, UK, and global channels
Rich content, including TV shows, movies, sports, and adult channels
DIGIBox:
Designed mainly for the USA, Canada, and Japan
Ideal for sports fans
Supports major sports channels such as the NFL, NBA, NHL, NCAA, MLB, etc.
Also includes Asian and South American channels
Q. What's the difference between EVPAD 12P and EVPAD 12S?
➤ EVPAD 12P (Recommended)
4GB RAM + 64GB Storage
No channel region restrictions
AI voice remote control
EVPAD 12S
2GB RAM + 32GB Storage
No USA / Canada / UK / Indonesia channels
Standard Bluetooth remote
⭐ We highly recommend EVPAD 12P for better performance and value.
Q. Which TV box do you recommend?
➤ There is no single "best" box for everyone.
The right choice depends on:
Which countries' channels do you want
Whether you need sports channels
Storage and performance requirements
Voice control or app installation needs
➥Contact us for personalized recommendations.
Q. Are your TV boxes international versions?
➤ Yes.
All our TV boxes are international versions, usable worldwide with no regional restrictions.
⚠️ Customized versions (Taiwan / Indonesia / Malaysia, etc.) sold elsewhere:
Have fewer channels
Can only be used in specific countries
Cannot be used abroad
May be cheaper but offer lower overall value
Q. What's the power plug of the TV box?
For Unblock Tech(UBox), Svicloud, and EVPAD
➤ We provide 4 different power plugs: US, UK, EU, and AU.
➤ Please choose the one you need. Contact us if you are not sure which plug you need.
UK Plug applies to:
United Kingdom, Ireland, Malta, Cyprus, Hong Kong, Singapore, Malaysia, United Arab Emirates (UAE), Saudi Arabia, Qatar, Kuwait
US Plug applies to:
United States, Canada, Mexico, Japan, Taiwan, Philippines, Thailand, Colombia, Costa Rica, Panama
EU Plug applies to:
Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Greece, Portugal, South Korea, Turkey
AU Plug applies to:
Australia, New Zealand, Papua New Guinea, Fiji, China (mainland), Argentina
DIGIBox and GetMax just have US plus. DIGIBox is a type-C plug, so please don't worry about how to choose the plug model.
Q. Why are your prices higher than those of some other sellers?
➤ We sell official, authorized products only, following the official retail pricing.
Many customers report issues after buying from unofficial sellers:
Locked or unusable devices
No warranty or support
Seller disappears after purchase
✅ Buying from us guarantees:
Authentic products
Official warranty
Reliable after-sales service
Q. Is the TV box legal to use and sell?
➤ Yes.
The TV box runs a standard Android system
No apps are pre-installed
Users install apps on their own
✔️ Legal to use and sell
❌ Not allowed for public broadcasting (e.g. bars, shops)
Q. Can I use the TV box in my country?
➤ Yes.
As long as you have a stable internet connection, the TV box works worldwide, including:
USA, Canada, UK, Australia, Japan, South Korea, Hong Kong, Southeast Asia, Europe, and more.
Q. What internet speed is recommended?
➤ For SvilCloud, UBox, EVPAD, and GetMax, Minimum: 50 Mbps unlimited internet
For DIGIBox: 100 Mbps recommended
We use global CDN servers for fast and stable streaming.
Q. Does the TV box support the Google Play Store?
➤ Yes.
All devices come with the Google Play Store pre-installed.
Q. What languages are supported?
➤ UI supports 12 languages:
English, Simplified Chinese, Traditional Chinese, Spanish, Vietnamese, Japanese, Malay, Indonesian, Thai, Korean, Filipino, Portuguese.
Q. How do I find the MAC address?
➤ On the back of the TV box
Or on the home screen after booting
➥ About Payment
Q. Is it safe to pay on your website?
➤ Yes, 100% safe.
We support:
VISA / MasterCard / American Express / JCB
WeChat Pay / Alipay
USDT (Crypto)
Q. Why did my credit card payment fail?
➤ Common reasons:
Incorrect card info or 3D verification not completed
Payment limit: max 3 attempts per 24 hours
The bank flagged the transaction as suspicious
✔️ Try another card or contact your bank if needed.
Q. Can I get a discount?
➤Discounts available for multiple purchases
Wholesale & reseller programs available
➥Contact us for a special coupon code
Q. Do you sell on Amazon, eBay, or other platforms?
➤ No.
We only sell on our official website.
Reason:
Third-party platforms charge extra taxes
No proper after-sales service
Buying from our website includes:
1-year warranty
Free replacement if defective
Lifetime free software updates
➥ About Shipping
Q. Do you offer worldwide shipping?
➤ Yes.
We ship to 200+ countries with free worldwide shipping via DHL, FedEx, or UPS.
⚠️ Shipping not available to Mainland China
(Hong Kong, Macau, and Taiwan are supported)
Q. How long does shipping take?
➤ Processing: 1–2 business days
Delivery: 3–7 business days with DHL/UPS/FedEx. For some countries, we will ship via special dedicated shipping lines, and the delivery time will take approximately 15–17 days.
Q. Do I need to pay customs or tax?
➤ Most international orders to North America and Europe may be subject to customs duties and taxes, depending on your country’s customs regulations and policies.
Packages are declared at a low value or as gifts.
If customs fees occur, they are typically minimal.
➥ About After-Sales Service
Q. What warranty do you offer?
➤ 1-year warranty
1-to-1 replacement
No monthly or annual fees
Q. What if my TV box has a problem?
➤ If not caused by misuse: Free replacement
For out-of-warranty or man-made damage:
Repair service available via our Hong Kong factory (service fee applies)
Q. Can you support TV boxes bought elsewhere?
➤ Software/App issues: contact the brand's support
Hardware issues: contact the original seller
⚠️ We are only responsible for products purchased from our store.
For inquiries or assistance, feel free to contact us:
WhatsApp/Telegram/WeChat: +852-54359812
Email: sales@androidtvbox.com
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