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Order Tracking
We understand how important it is to know the status of your order. This page explains how you can track your shipment and find your package in real time.
How to Track Your Order
When your order is shipped, you will receive a shipping confirmation email with the tracking number and the courier name.
Important Note:
Sometimes, the courier name in the email may not match the actual carrier delivering your package. This happens occasionally due to logistics adjustments.
To track your order reliably, we recommend using 17track: https://www.17track.net/en
Enter your tracking number
17track will detect the correct courier automatically
You can see the latest status updates and delivery progress
Major Courier Websites
You can also check your shipment directly on the courier's official website:
DHL: https://www.dhl.com
UPS: https://www.ups.com
FedEx: https://www.fedex.com
Special Routes & Regional Notes
Southeast Asia countries: Some orders are shipped via special dedicated routes to ensure faster delivery
Japan (remote/cheap regions): Shipments may be sent via China Post
Thailand Special Route: You can track your package here: http://81.71.25.135:86/tracking/tracking.html
Tips for Smooth Tracking
Always double-check the tracking number in your email
Wait 12–24 hours after shipment for tracking info to appear online
For international shipments, customs clearance may cause slight delays in updates
If you encounter issues or cannot track your package, contact our customer service for assistance
For inquiries or assistance, feel free to contact us:
WhatsApp/Telegram/WeChat: +852-54359812
Email: sales@androidtvbox.com
